Return Policy
Effective Date: October 18, 2024
At Camerafitixo, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
1. Return Period
You have 30 days from the date of purchase to return an item for a full refund or exchange. After 30 days, we cannot offer you a refund or exchange.
2. Conditions for Returns
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging, including any accessories, manuals, and documentation.
3. How to Initiate a Return
To initiate a return, please contact our customer service at:
- Email: [email protected]
- Phone: (440) 246-2177
Once your return is approved, we will provide you with instructions on how to send the item back to us.
4. Refund Process
Upon receiving and inspecting your returned item, we will notify you of the status of your refund. If approved, we will process the refund to your original payment method within a certain number of days.
5. Non-Returnable Items
Certain types of items are exempt from being returned, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
6. Shipping Costs
You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
7. Contact Information
For any questions regarding our Return Policy, please reach out to us:
- Street: 13768 Trident Gum Ln, Foley, Alabama
- Phone: (440) 246-2177
- Email: [email protected]